Privacy Policy
Effective date: August 27, 2026
This Privacy Policy explains how SWFL Home Pros (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://www.homeprosswfl.com (the “Website”) or contact us for services.
1) Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, service address.
- Service details: information you provide about your home or project (for example: service requests, photos you choose to share, scheduling preferences).
- Communication records: messages, emails, or call notes when you contact us.
- Basic website data: limited technical information your browser may send (such as approximate location, device type, and pages visited). We use this only to keep the Website working properly and understand general usage.
2) How We Use Your Information
We use your information only to:
- Provide quotes, schedule appointments, and perform requested services
- Communicate with you about your request, appointment, or service updates
- Send invoices, receipts, and service-related notices
- Improve our customer experience and Website performance
3) No Sale of Personal Information
We do not sell your personal information.
4) No Sharing With Third Parties (With Limited Exceptions)
We do not share your personal information with third-party vendors for their own marketing or business purposes.
Limited exceptions: We may disclose information only when necessary to:
- Comply with the law (for example, responding to a lawful request or court order)
- Protect rights and safety (to prevent fraud, security issues, or harm)
- Complete a business transaction (if our business is sold or merged, information may transfer as part of that transaction)
If we ever need to use a vendor to help deliver services (for example, scheduling, payment processing, or website hosting), we will only share what is necessary to perform that function and will require reasonable confidentiality and security protections.
5) Cookies and Tracking
We may use essential cookies or similar technologies that help the Website function. If we use analytics tools, they are used to understand general Website traffic and improve the Website—not to sell your information.
You can control cookies through your browser settings.
6) Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no website or method of transmission over the internet is 100% secure.
7) Data Retention
We keep personal information only as long as needed to provide services, maintain business records, and meet legal or accounting requirements.
8) Your Choices
You may request to:
- Access, correct, or delete your personal information
- Opt out of non-essential communications
To make a request, contact us using the information below.
9) Children's Privacy
Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11) Contact Us
If you have questions about this Privacy Policy or your information, contact:
